Sprint Updates
Still having troubles with my Sprint service on the Treo 600 so I finally called the service line yesterday. They told me two interesting things.

1. Sprint had service outages the other night because too many crazy people were voting in that "American Idol" thing.

2. My phone was due for a "roaming update" - which apparently Sprint users are supposed to do once a year. I've had Sprint for about three years and this is the first I've heard of this, thank you.

I was told to dial *2 to get the update. Unfortunately I couldn't get a signal for hours - in Brooklyn or Manhattan. So I reset the phone and finally got a faint enough signal to complete the call on the second time. As soon as I got through to Sprint, it automatically told me I needed an update and was done about a minute later.

Unfortunately, I got a call right after that, and it was dropped in under 30 seconds. So now I'm supposed to take it into a Sprint store to have my Treo tested. Not happy.
- posted by Amy @ 5/28/2004 08:19:00 AM